🛡️TANDA SAFETY STANDARDS & COMMUNITY GUIDELINES

🛡️ Our Commitment to Safety

Tanda is committed to creating a safe, inclusive, and positive environment for all users. We believe in fostering authentic connections while maintaining the highest standards of user safety and content moderation.

🎯 CONTENT MODERATION

Automated Systems

• AI-Powered Filtering: Advanced machine learning algorithms detect and filter inappropriate content
• Real-time Scanning: All uploaded content is scanned before publication
• Keyword Detection: Prohibited language and harmful content identification
• Image Recognition: Detection of inappropriate visual content

Human Review

• Expert Moderators: Trained content moderation team reviews flagged content
• 24/7 Monitoring: Continuous oversight of platform activity
• Escalation Process: Complex cases reviewed by senior moderation staff
• Cultural Sensitivity: Moderators trained in African cultural contexts

👥 USER SAFETY

Age Verification

• Minimum Age: 13+ for basic features, 18+ for full platform access
• Age Verification: Identity verification for users 18+ accessing commerce features
• Parental Awareness: Clear information for parents about platform features
• Age-Appropriate Content: Content filtering based on user age

Harassment Prevention

• Block & Report: Easy-to-use tools for blocking and reporting users
• Anti-Bullying Measures: Proactive detection of bullying behavior
• Safe Spaces: Community guidelines promoting respectful interactions
• Support Resources: Links to mental health and safety resources

Privacy Controls

• Profile Privacy: Granular privacy settings for user profiles
• Content Visibility: Control over who can see posts and content
• Location Privacy: Optional location sharing with privacy controls
• Data Control: Users can download, modify, or delete their data

👶 CHILD SAFETY

Protection Measures

• COPPA Compliance: Full compliance with Children's Online Privacy Protection Act
• Age-Appropriate Content: Strict filtering for users under 18
• Parental Controls: Tools for parents to monitor and control child accounts
• Educational Resources: Safety education for young users and parents

Reporting Mechanisms

• Quick Report: One-tap reporting for safety concerns
• Anonymous Reporting: Option to report without revealing identity
• Priority Response: Expedited review of child safety reports
• Law Enforcement Cooperation: Collaboration with authorities when necessary

Content Restrictions

• No Direct Messaging: Limited messaging for users under 16
• Supervised Accounts: Enhanced monitoring for younger users
• Educational Content: Focus on positive, educational content
• Community Mentorship: Positive role models and mentors

🔒 PRIVACY & DATA PROTECTION

Data Security

• End-to-End Encryption: Secure messaging and data transmission
• Secure Storage: Industry-standard data protection measures
• Regular Audits: Third-party security assessments
• Incident Response: Rapid response to security breaches

User Rights

• Data Portability: Users can export their data
• Right to Deletion: Complete account and data removal
• Consent Management: Clear consent for data collection and use
• Transparency: Clear privacy policy and data practices

Compliance

• GDPR Compliance: European data protection standards
• Local Regulations: Compliance with African data protection laws
• Industry Standards: Following best practices for social platforms
• Regular Updates: Continuous improvement of privacy measures

📢 REPORTING & ENFORCEMENT

How to Report

1. In-App Reporting: Use the report button on any content or user
2. Email Reporting: Send detailed reports to safety@tanda.media
3. Help Center: Submit reports through our help center
4. Emergency Contact: Use emergency@tanda.media for urgent safety issues

Response Times

• Critical Safety Issues: Within 2 hours
• Content Violations: Within 24 hours
• General Reports: Within 48 hours
• Appeals: Within 72 hours

Enforcement Actions

• Content Removal: Immediate removal of violating content
• Account Warnings: Progressive warnings for policy violations
• Temporary Suspensions: Time-limited account restrictions
• Permanent Bans: For severe or repeated violations

Appeal Process

• Fair Review: All enforcement actions can be appealed
• Human Review: Appeals reviewed by senior moderation staff
• Transparent Process: Clear explanation of decisions
• Second Opinions: Option for additional review

🔄 UPDATES & CHANGES

This safety standards document is regularly updated to reflect:

• New safety features and tools
• Changes in laws and regulations
• Community feedback and improvements
• Industry best practices

Last Updated: October 2025
Next Review: December 2025

📚 ADDITIONAL RESOURCES

• Privacy Policy: https://app.tanda.media/privacy-policy
• Safety Standards: https://app.tanda.media/tanda_safety_standards.html
• Contact Support: support@tanda.media
• Safety Concerns: safety@tanda.media